Latest Articles
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Telehealth Visits Need a Backup Plan for Audio Failure
A telehealth appointment can become unusable when video works but audio fails, or when a patient’s connection is too unstable for the platform.
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Pharmacy Apps Should Show When a Medication Is Backordered
Patients may repeatedly check a prescription status without realizing that the medication is unavailable from the supplier rather than still being processed by the pharmacy.
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Hospital Discharge Instructions Need a Clear Medication Change Summary
Patients leaving a hospital may receive a long medication list without an obvious explanation of which drugs are new, which have stopped, and which doses have changed.
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Community Centers Need Better Cancellation Waitlists
Popular community classes and workshops can remain fully booked even after several registered participants decide not to attend.
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Public Libraries Need Better Rules for Charging Personal Devices
Library users increasingly plug phones, tablets, scooters, power banks, and laptops into public outlets, but not every device is appropriate to charge indoors.
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College Application Workshops Need Conflict-of-Interest Disclosures
College application workshops should disclose when presenters are paid by universities, test companies, consultants, or recruitment agencies.